This privacy policy explains how Visionary Lens processes personal data for its photography studio services, website use, booking steps, and file delivery activities.
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage bookings, coordinate product intake, approve sample setups, produce and edit images, deliver proof galleries and final files, process payments, maintain records, operate the website, and meet legal or accounting obligations.
We may share personal data with service providers that support website hosting, communication tools, file delivery, payment processing, or technical maintenance. Where a third party acts on our instructions, it is expected to use the data only for the contracted purpose and to apply appropriate confidentiality safeguards.
We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from a public authority. We may also share information where disclosure is needed to protect rights, security, or the integrity of our services.
We may process contact details, inquiry content, project instructions, product counts, shot lists, reference materials, booking records, payment-related information, delivery preferences, and technical data such as device and usage information. Where a private delivery gallery or proof review is used, we also process account or access details needed to provide that service.
We receive data when users submit a contact form, send an email, arrange a planning call, share product details or reference images, approve a shot list, review proofs, or complete payment and delivery steps. Some technical data is collected automatically when the website is used.
We may use essential cookies to operate the site, preference cookies to remember basic settings, and analytics cookies to understand how pages are used. Cookies may be session-based or persistent, depending on their purpose and the time needed to complete that purpose.
Users may block or delete cookies through their browser, but some site functions may not work as intended if essential cookies are disabled. Preference and analytics cookies, where used, should be managed according to the settings presented on the site and the browser controls available to the user.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for inquiry handling, studio operations, delivery of files, and related administration.
If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where the GDPR applies, individuals may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing relies on consent. A request may be limited where retention or disclosure is required by law or where another lawful ground applies.
Subject to applicable law, individuals may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, or ask for a copy of data held about them. Some requests may be declined or limited where the law allows us to retain or use the data.
To exercise a privacy right, a person should provide enough information to identify the relevant record and describe the request clearly. We may ask for additional details if needed to protect confidentiality and to respond accurately.
We keep personal data only for as long as needed for the relevant inquiry, booking, production, delivery, accounting, or legal recordkeeping purpose. When data is no longer required, it is deleted, anonymized, or archived in a limited form if retention is still necessary.
The updated version will apply from the date it is published unless a different effective date is stated. We may also provide a separate notice when a change materially affects how personal data is handled.
